Remote Assistance

Remote assistance makes it possible for us to view and control your computer from the workshop. Very useful if you have a problem with your computer and still have full access to the internet. Prices are dramatically lower than the cost of a technician coming out to you and saves you time. No technical knowledge is needed by you.

Simply contact us, get a password for the download page, download the software and watch your computer be fixed in front of you. Control and viewing is only given to the engineer once you have granted permission, you watch everything that happens and can stop control at anytime. After the repair the connection is invalid leaving your computer fully private.

Please note that it is impossible to provide remote assistance in some cases such as Networking/broadband problems or a computer not booting up. If you have any questions regarding this revolutionary support service please do not hesitate to get in contact.

Pricing

1 hour remote support = £11.99

2 hours remote support = £21.99

3 hours remote support = £33.99

(Payment is only requested after remote support has been completed, please go to the online payment page or request a postage address for cheques)